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Pallet 43 -20537 -194?^^ Training film for new employees of a Texas Pharmacy chain, Skillern's Drug Pharmacies, on how to give good customer service. (Also details employee benefits re: insurance, credit union, store discount, etc.)^^Establishing shot: real Skillern's Drug Store, with cafeteria sign. Real people enter store. Great store display shots:^ Pipe display^ Magazine racks^ Pharmacist's counter^^Customer sits at counter, two lunch counter waitresses (white) give him lousy service. Same deal at cosmetic counter, cigar counter and with cashier. Entire scenario is repeated, with all errors of previous footage corrected, and good Skillern customer service and salesmanship empasized: "And, by all means, push the items that are advertised in the newspaper and on the radio. And call attention to today's special. A man is susceptible, especially if it's going to please his wife, he may buy it. If he does, why it's made a sale for you."^^Note: lots of great product shots.^^Note: Film directed towards whites. Politically incorrect scene:^Medium shot of an office. Black [African American] uniformed guy enters, puts message on desd. Looks up at camera. Narrator: "Yes, from Mr. Skillern's office to Peter the Porter, we've always emphasized service."^^Re: Customer service at Drug store chain in 1940s Texas. Employee training film.